bajib999 Privacy Policy

1 What Information We Collect

We collect the following categories of personal information during registration and use of the bajib999 platform:

1.1 Information You Provide Directly

• Full name, date of birth, and gender
• Mobile number and email address
• Bangladeshi National ID (NID) or passport number (for identity verification)
• bKash, Nagad, or Rocket account details (for payment processing only)
• Username and password (stored in encrypted form)

1.2 Information Collected Automatically

• IP address and device identifier information
• Browser type, version, and operating system
• Date, time, and duration of access to the Platform
• Information obtained from cookies and similar tracking technologies
• Gaming activity and transaction history

1.3 Information Received from Third Parties

• Verification information received from identity verification service providers
• Transaction-related information from payment processors
• Risk assessment information from fraud prevention services

2 How We Use Your Information

bajib999 uses your personal information for the following purposes:

2.1 Account Management and Service Delivery

• Account registration, verification, and maintenance
• Providing gaming services and processing transactions
• Managing bonuses, promotions, and VIP benefits
• Processing deposit and withdrawal requests

2.2 Security and Compliance

• Preventing fraud, money laundering, and other unlawful activities
• Age verification — our Platform is strictly for users aged 21 and above
• Managing responsible gaming limits and self-exclusion processes
• Maintaining compliance with applicable laws and regulations

2.3 Communication and Support

• Providing 24/7 customer support in Bengali via live chat
• Sending important account-related notifications and updates
• Promotional messages (only with your consent)

2.4 Platform Improvement

• Analysing and improving the user experience
• Identifying and resolving technical issues
• Planning new games and services

3 Data Storage and Security

bajib999 implements industry-standard technical and organisational measures to ensure the security of your personal information. Our security framework includes:

• SSL/TLS Encryption: All data transfers on our Platform are protected by SSL encryption.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Access Controls: Only authorised staff can view your information, and only where necessary.
• Regular Security Reviews: Our systems undergo regular security testing.
• Data Minimisation: No information is collected beyond what is required to deliver our services.

Your information is stored on servers operating on Bangladesh Standard Time (BST, UTC+6). Data for active accounts may be retained for up to five years after account closure to meet applicable legal obligations.

4 Disclosure of Information and Third Parties

bajib999 does not sell your personal information or transfer it to third parties for commercial purposes. However, limited disclosure may occur in the following circumstances:

4.1 Service Providers

We work with the following trusted partners to carry out operations as part of our service:

• bKash, Nagad, and Rocket — for payment processing
• Identity verification service providers
• Fraud prevention and cybersecurity services
• IT infrastructure and hosting service providers

All these partners operate under confidentiality agreements and may use your information only for the specified purpose.

4.2 Legal Obligations

We may be required to disclose your information pursuant to a court order, a lawful request from a government authority, or applicable law. In such cases we will endeavour to disclose the minimum amount of information necessary.

4.3 Business Transfers

In the event of a change of ownership or merger involving bajib999, your information may be transferred. However, the new entity will also be bound to comply with this Privacy Policy.

5 Cookie Policy

Our Platform uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

5.1 Types of Cookies We Use

• Essential Cookies: Required for login sessions and security — the Platform cannot function properly without them.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to collect anonymous statistics about Platform usage.

5.2 Cookie Controls

You can delete or block cookies from your browser settings. Please note that blocking essential cookies may affect certain features of the Platform.

6 Protection of Children and Minors

The bajib999 platform is strictly for users aged 21 and above only. We do not intentionally collect any personal information from individuals under the age of 21. Age verification during registration is mandatory.

If we are informed that a minor has provided personal information to us, we will promptly delete that information and close the associated account. If a parent or guardian suspects that their minor child's information is present on our Platform, please contact us.

7 International Data Transfers

In some cases your personal information may be processed on servers located outside Bangladesh — for example in relation to game software providers or technology services. For such transfers we ensure that:

• Adequate data protection measures are in place at the destination.
• The transfer is carried out under contractual protection clauses.
• Only the minimum information necessary to deliver the service is transferred.

8 Policy Changes and Updates

bajib999 reserves the right to amend this Privacy Policy at any time. For significant changes we will notify you by the following means:

• Displaying a notification when you access the Platform
• Sending an update message to your registered email address
• Updating the "Last Updated" date on this page

Continued use of the Platform after any changes will be considered acceptance of the revised Policy. We therefore recommend reviewing this page regularly.